Living Lightly always strives to provide high quality service.  If you are not satisfied with any service or product please contact me in the first instance.  

You may return any faulty products in unused condition and in the original undamaged packaging within 30 days of purchase and I will refund you the cost of the product(s).

Should you receive damaged or incorrect goods I will offer a replacement item or, if unavailable, an alternative or a full refund. 

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm